SL-serco has a deep history in solving problems and working with utilities to THINK through them. A partnership with SL-serco provides the experienced insight for an effective system assessment, meaningful system refinement and rewarding system maximization. SL-serco works diligently to support organizations in the BIGGER overall process of implementing strategy. SL-serco's candor brings experience to your approach and freedom to step into your unique solution. An organization is more fundamental THAN the technology which supports it. People, process, and policies make up their strengths and their challenges. Our message remains simple: being a great organization stems not from TECHNOLOGY, but the strategies, delivery, and measurement of its people, process, and policy. As a result, we know empowering organizations, not just technology, is paramount to success. Through careful consideration in the development of all these elements, organizations will have the tools to deliver a stronger impact to their customers and will sustainably complete implementation with the tools to track performance.